RETURNS
I’ve extended my usual returns timeframe to give customers peace of mind when shopping during the festive period.
I'm happy to offer a credit note, exchange or gift card for items purchased online from Monday 28th October 2024. Simply email me to info@couturebridalaccessories.co.uk to initiate your return and return by Sunday 5th January 2025.
Bespoke items are non-returnable.
Returning earrings? No problem, just make sure the hygiene seals are in tact!
BLACK FRIDAY RETURNS POLICY
Enjoy a Free Gift with Your purchase! This offer is only eligible for orders placed on/after 24th November . Please note if your order is returned, the value of the complimentary gift will be deducted from your return amount.
RETURNS PORTAL
To return an item(s), you must:
(a) Request your return via email to info@couturebridalaccessories.co.uk
(b) Send your return using Royal Mail Tracked (or other tracked service that also includes insurance). You are responsible for return costs. I do not take any responsibility for returned items that are not received.